A Salesforce consultant starts the working day by meeting the project team to determine the customer's specific goals and needs.

This meeting and subsequent collaborations initiates the software implementation process, while also ensuring that any needed custom applications are well-suited to the client company. A good consultant is one who appreciates the platform and knows how to leverage the different tools offered by Salesforce to solve critical business problems.

A Salesforce consultant starts the working day by meeting the project team to determine the customer's specific goals and needs.

This meeting and subsequent collaborations initiates the software implementation process, while also ensuring that any needed custom applications are well-suited to the client company. A good consultant is one who appreciates the platform and knows how to leverage the different tools offered by Salesforce to solve critical business problems.

Design and build industry specific solutions using the Blockchain technology and design and build Blockchain framework, accelerators and assets. Contribute to infrastructure setup and solution development in Blockchain and related technologies such as crypto currencies and smart contracts. Understand functional requirements as applicable to various industries and convert into system specifications for development. Define a development approach and best practices to implement the solutions

A Salesforce consultant starts the working day by meeting the project team to determine the customer's specific goals and needs. This meeting and subsequent collaborations initiates the software implementation process, while also ensuring that any needed custom applications are well-suited to the client company. A good consultant is one who appreciates the platform and knows how to leverage the different tools offered by Salesforce to solve critical business problems.

Skills

Degree in Technical Scientific Disciplines such as Computer Science / Physics / Mathematics / Engineering / Economics;

Passion for technology and interest in software development;

Excellent communication, time management and relationship skills;

Flexibility, dynamism, problem solving skills and result orientation.

Plus: Basic knowledge of programming languages like Java;

Familiarity with social media, cloud computing, CRM applications.

Responsibilities

Managing the client relationship;

Creating and managing project plans;

Gathering requirements;

Team work with project managers and technical staff;

Product configuration and documents;

Developing solutions;

Final delivery to the client.

Learning Path - Training on the job (BalanceLabs)

Direct tutoring: Knowledge transferring by specialists

Trailhead: interactive learning path that allows to test the knowledge of the platform on a theoretical and practical level. Online courses, video material and documentation.

Developer

Support to senior consultant for:

– analyzing company processes, developing CRM workflows,

and adapting applications for business needs;

– increase skills in requirement gathering, design, development, quality reviews, deployment & support;

– provide job support for working people on Salesforce.

Analyst

Support to senior consultant for:

– Working with clients and end users to gather, understand and define business requirements;

– Working collaboratively with team members to design a solution that will meet a client’s business requirements and fulfil user stories;

– Collaboration with developers to test and verify that solutions will meet the business requirements;

– Participation in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training.

Communications Analyst

Improve working knowledge of database marketing, campaign management systems or related tools and analytical thought leadership.

Support to senior consultant for:

– Managing the campaign calendar and related deliverables’ plans/timelines, coordinating internally and externally;

– Evaluating efforts for proposed initiatives, working closely with client marketers and internal account strategy;

– Developing and sending mass e-communications for client-focused programs;

– Monitoring progress on projects according to the project plan;

– Producing testing scenarios, assist in creating test plans and perform testing based on test plan of outbound channel creative and content.

Collect, analyse, cleanse, and verify data sets. Be able to extrapolate discriminative features from the data.

Applying statistical analysis and inference to validate business hypotheses and build tools to support the business.

Apply state-of-the-art machine learning algorithms to analyse massive datasets and discover innovative solutions to make business processes smarter. Understand the Principles of Algorithm Design. Use of machine learning softwares (Python/R or other) to develop production-ready

code to release machine learning models in production environments. Be able to communicate discoveries and results, orally and visually.

Skills

Scientific background: a course of study in one of the following disciplines would be preferred: math, physics, engineering, computer science, statistics, economics or related. Fundamentals of programming languages. Ability to read a scientific paper and extract the main ideas

Statistics: knowledge of statistical principles and understanding when different statistic techniques are a valid approach to problem solving.

Soft Skills: problem - solving attitude, strong communication skills, multi-tasking abilities, flexibility, and patience in a fluid environment. Ability to work independently or within a team and capacity to think critically and understand complex processes.

Plus: Statistical programming languages, like R or Python, and a database querying language like SQL.

Machine Learning: be familiar with the basic concepts that interest machine learning methods.

Learning Process (Academy)

The attendance of online courses focused on Big Data Analytics;

personalized paths with the support of highly specialized staff both from the Academic and Business world.

Learning Path - Training on the job (BalanceLabs)

Degree in Technical Scientific Disciplines Supporting interdisciplinary teams in applying statistical and machine learning methods to solve business problems, developing greater autonomy on the way.

Collect, analyse, cleanse, and verify data sets. Use the most innovative analytical tools to examine raw data,

with the purpose of drawing conclusions regarding the extracted information. Be able to apply algorithmic processes to derive insights.

 For example, running through a number of data sets looking for meaningful correlations between each other. Use statistics and data visualization tools to infer from the data information not immediately visible and deriving conclusions useful for business processes. Support organizations and companies to make better decisions, based on data analysis. Data Visualization & Communication: be able to communicate discoveries and results, orally and visually. Create visualization dashboards to draw insights and recommendations for clients. This will include understanding current client needs, identifying solutions, organizing a strategy around customer outcomes and delivering value back to our clients.

Skills

A course of study in one of the following disciplines is preferred: math, physics, engineering, computer science, statistics, economics or related.

The ability to clearly and effectively communicate the results of complex analysis. A solid grasp of basic statistical applications and methods (experimentation, probabilities, regression). Problem-solving attitude, strong communication skills, multi-tasking abilities, flexibility, and patience in a fluid environment. Ability to work independently or within a team and capacity to think critically and understand complex processes.

Plus: Experience writing production datasets in SQL, experimentation, or exploration in a scripting language (Python, R, etc.) Experience in software engineering, data engineering, consulting, academic research, data modeling or data visualization.

Learning Process (Academy)

Online courses with programmed learning.

The growth process involves the execution of courses, personalized paths with the support of highly qualified staff of the most important Italian universities and learning on the job.

Learning Path - Training on the job (BalanceLabs)

Support data consultant to:

– define and implement data visualization or advanced analytics for clients;

– clean data as needed;

– integrate data from multiple sources and develop data storage solutions;

– create visualization dashboards to draw insights and recommendations for clients;

– create project status reports and communicate project progress to clients.